Returns & Exchanges
At Crist Fragances, we want you to be completely satisfied with your signature scent. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on unopened and unused products.
Initiate Your Request
Contact our concierge team via email with your order number and the reason for the return to receive a pre-paid shipping label.
Pack with Care
Place the fragrance in its original, cellophane-wrapped packaging and secure it inside a sturdy shipping box to prevent damage during transit.
Ship the Package
Affix the provided return label to your parcel and drop it off at any authorized courier location within 7 business days.
Quality Review and Refund
Once our specialists inspect the returned item, we will process your refund or exchange to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing